My first travel to the ‘West’ was when I went to London by British Airways. I thought the airhostess was rude, behaved as if she was doing a favor. I visited a pizzeria in London during my trip and I thought the waitress was rude, behaved as if she was doing a favor.
Why did I think so? Because as an Indian, the concept of ‘class’ and ‘privilege’ is ingrained in our minds. A waitress is supposed to talk and behave in a certain way, greet you when you come and when you leave. Say sorry and thank you for everything. Serve you food and basically treat you like a master. There was none of it coming. Although I still think the waitress and the airhostess were rude, the degree to which I think so is far lesser. I wish I have a chance to replay that exact sequence of events and make a re-judgment.
Now in America, I see a similar replay of things every day.
As I played with my son in a nearby park, I was surprised to see the lady who cleaned our house last week playing there with her daughter, in the same park! Imagine that in India and I realized how socially segregated we lived all our lives. The lady demands top dollar, wears clean clothes and we treat each other as equals. (but… kamwali ki ladaki ke saath khelega mera beta?)
The postman, garbage collector, carpenter, electrician, sweeper all work with a sense of pride and self-respect. They keep their head high and you learn to treat them as equals. You exchange ‘Good morning’, ‘Thank you’, ‘Have a nice day’ with all and sundry. There are no servants in most places. No bell boys in budget hotels, no doormen – the kind you see dressed as ‘security’ all across India in front of all sorts of buildings. No ‘salaam sahib’
Of course some of this is attributed to an absence of cheap labor but what it has done is also ingrained a culture of dignity. You can technically get all these services just that they cost a lot so you start questioning it and many a times realize you didn’t need it in the first place.
Not that everything is hunky-dory. Race relations between blacks and whites are at a low, there still is black segregation implicitly in places you live or work while latinos & illegal immigrants do a lot of low paid work. But low is relative, it’s not that low when you compare to Asia.
Dignity of labor treats all humans respectfully and ingrains in you that all work is dignified.
Bottom line? Other than washing & ironing your clothes, cleaning your house and kitchen, polishing your shoes and washing your car you also learn carpentry, plumbing, masonry, wall painting, landscaping & gardening, fixing everything (remember when you opened something as a kid and your uncle said you would be an engineer? Put that to use!)
Or you aspire to become a millionaire so that you don’t have to do all this
And that my friends is the secret of what drives American ambition :-P